iPhone 5s screen repair tutorial and FAQ [english]
With the GIGA & Fixxoo Screen Repair Kit you can easily fix your iPhone 5s. This is a step-by-step video guide and tutorial, accompanied by answers to all of the most frequent questions you might have.
- Get the GIGA & Fixxoo Screen Repair Kit for iPhone 5s on amazon for £97,95.*
Frequently asked questions about the iPhone 5s screen repair
- Where can I get original replacement parts?
- What should I look out for when buying replacement parts?
- Do I need to fasten all screws as tightly as possible?
- The iPhone won’t turn on, the screen stays black or white! What now?!
- My screen won’t turn on, keeps flickering or shows faulty pixels!
- The home button and/or Touch-ID sensor has stopped working.
- The pentalobe screws just won’t take!
- Will I lose my warranty after using the GIGA & Fixxoo Repair Kit?
- None of these answers have helped me with my question. What do I do now?
Where can I get original replacement parts?
Apple does not sell spare parts to customers. If you don’t happen to be an authorized service provider (ASP) you will have no chance of getting „original“ iPhone displays, batteries or anything of that sort.
It is, however, possible to acquire OEM parts. That means they are produced in the same factories by the same manufacturers which provide Apple and their partners with parts for the actual iPhone. They won’t be „original Apple“ parts but technically identical and of high quality.
While the OEM parts may be the same as those Apple uses, they have not undergone the strict quality control Apple enforces on their suppliers. That’s why we source our displays and batteries only from selected manufacturers.
Our partners follow our own strict quality testing protocol and we do further random quality screenings of all products that reach our warehouse. This is how we ensure the high level of reliable quality you are rightfully expecting from our repair kits.
What should I look out for when buying replacement parts?
When you see displays or batteries being offered as „original“, ask the vendor: What does that mean exactly? Where are the parts from and how does the seller ensure their quality?
Look at the seller’s ratings on Amazon or eBay. Is he trustworthy? Is the majority of buyers happy with the product?
If the parts are relatively cheap there may be a catch. Our replacement kits are not the cheapest. In return we offer a high level of quality and customer service. Replacement parts with a lower price tag may be substantially lower grade or simply unchecked refurbished products or even returns.
Another thing to look out for is customer support. Can you get a hold of the seller in case you have a question or complaint? Is there a website with contact details? Does the vendor offer support in your language? Are there maybe FAQs to answer some questions immediately?
By following these easy guidelines you should be able to avoid low quality parts and falling victim to shady vendors.
Do I need to fasten all screws as tightly as possible?
For Pete’s sake, no! All screws are usually only slightly fastened so you’ll be able to loosen them with very little effort. There’s very little room for jiggling about inside the phone, so there’s no benefit to using excessive force on the poor screws. On the contrary, fastening them too tightly can damage your phone!
Usually a light touch is all they need to get loose. Use the same light twist of the wrist to fasten them again. This applies to the external, as well as the internal screws.
It is very important your put the screws back exactly from where you took them. They might not look all that different to the naked eye but they’re extremely precisely made and only fit their original location. Our magnetic project map will help you safely find the correct spot for each screw.
The iPhone won’t turn on, the screen stays black or white! What now?!
In some cases it may be necessary to perform a soft reset before using your phone for the first time after a screen replacement. This is done by holding both the home and the power button at the same time until the device restarts on its own.
Should this not yield the desired result try the following:
My screen won’t turn on, keeps flickering or shows faulty pixels!
If your replacement screen doesn’t work properly after you’ve put your phone back together, you should check a couple of connectors on the inside. Namely, these three leading from the display to the logic board.
The home button and/or Touch-ID sensor has stopped working.
Your home button has quit service? The Touch-ID sensor won’t recognize any of your fingers? This might be due to an issue with the connector which links the screen to the logic board. Check to see if it it securely fastened and the protective metal clip is in place.
The pentalobe screws just won’t take!
This can happen if you didn’t press the screen all the way into the casing. Make sure its flush on all sides and there are no gaps and the device isn’t suddenly tapered towards one end.
If you need to press it in again make sure to start at the top, where the FaceTime camera is. Slowly work your way down towards the home button. Now the pentalobe screws should grip just fine.
Will I lose my warranty after using the GIGA & Fixxoo Repair Kit?
Replacing the screen will void your phone’s warranty. If your device is eligible for warranty simply have Apple repair it for free. Our kit comes into play once it’s run out or Apple refuses to fix your phone under warranty for some other reason.
None of these answers have helped me with my question. What do I do now?
You’ve tried everything? You’ve gone through all of the above Qs and their respective As and still haven’t found one that fit your case? Then you should escalate to phase 2: Drop us an email. You can also contact us via Facebook or Twitter. In any case, we will try our very best to help you!